PAYMENT
For clients outside of the Kelowna area, I currently accept two forms of payment - either via credit card directly, or Interac e-Transfer. Payment must be made in full prior to shipping. Custom items will not be started until payment is received. I understand that sometimes you need a little time to consider a purchase. If you would like me to reserve an in-stock item, please contact me and I am happy to do so for up to 48 hours. Clients who would like to pick up in Kelowna have the option to pre-pay via invoice and credit card or pay with cash at the time of pick up. Please leave a message at checkout as to your preference and I will contact you to arrange a convenient time |
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SHIPPING
Every piece is unique, and so the shipping costs will vary from item to item, and by destination. All works will be securely packaged and mailed via Canada Post's basic parcel delivery. If you would like to ADD TRACKING and INSURANCE, please leave me a message on checkout and I will send you a quote for the ADDITIONAL costs. Alternatively, if your shipping costs are far less than expected, I will gladly refund the balance. Please remember that shipping costs also factor in packaging and time, not just the postal charge. Once the item has been sent, unfortunately I have no control over actual shipping times or lost items. Thank you for understanding ** LOCAL PICKUP is available in Kelowna. |